SpinBet Privacy Policy
At SpinBet Casino, your privacy is a top priority. This Privacy Policy, updated on 3 June 2025, details how we collect, use, store, and protect your personal data. We are committed to maintaining the confidentiality and security of your information, ensuring full compliance with relevant data protection laws and industry best practices. Your trust is fundamental to our operations.
We encourage you to read this policy carefully to understand our practices regarding your data and your rights as a user of SpinBet's services, encompassing our casino and sports betting platforms.
Table of Contents
General Information & Scope
This Privacy Policy applies to all services offered by SpinBet, including our website, mobile application, and customer support. It governs the collection and processing of personal data from the moment you initiate registration through your entire engagement with our platform. We operate under the regulations of the Malta Gaming Authority (MGA), which includes stringent data protection requirements.
Information We Collect
SpinBet collects various types of information to provide and improve our services, and to comply with legal obligations.
Personal Data
This includes information you provide directly during registration, verification (KYC), and ongoing account management. Examples include:
- Full Name, Date of Birth, Gender
- Contact details (Email Address, Phone Number, Residential Address)
- Financial information (payment method details for deposits/withdrawals)
- Identity verification documents (e.g., passport, ID card, utility bills)
Usage Data
We automatically collect data generated by your activity on our platform. This helps us understand how our services are used and optimize your experience, particularly with slots and betting. This includes:
- IP address, browser type, operating system
- Pages visited, time spent on pages, clickstreams
- Game play history, betting patterns, transaction records
- Interactions with our app features
How We Use Your Information
Your information is primarily used to provide and manage our services, ensuring a seamless and secure experience. This involves:
- Account creation and management, including enabling your login.
- Processing transactions (deposits and withdrawals).
- Providing customer support and responding to inquiries.
- Personalizing your gaming experience and offering relevant promo codes.
- Detecting and preventing fraud, money laundering, and other illegal activities.
- Ensuring compliance with legal and regulatory obligations, as frequently highlighted in industry reviews.
- Improving our website and mobile applications through analytics.
Sharing Your Information
SpinBet does not sell or rent your personal data to third parties. We may share your information only in specific circumstances and with trusted partners, under strict confidentiality agreements:
- Service Providers: Third-party companies that assist us in operations (e.g., payment processors, software providers, customer support tools).
- Regulatory Bodies: As required by law and our licensing obligations (e.g., Malta Gaming Authority).
- Legal Compliance: When legally compelled to do so (e.g., court orders, investigations).
- Fraud Prevention: With reputable anti-fraud and security agencies.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
Data Security Measures
SpinBet implements robust technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We utilize SSL encryption for all data transfers, employ firewalls, and maintain secure servers. Access to personal data is restricted to authorized personnel only, who are bound by strict confidentiality agreements. These measures are regularly reviewed and updated to counter evolving threats in 2025.
Your Rights as a Data Subject
Under applicable data protection laws, you have several rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure ("Right to Be Forgotten"): Request deletion of your personal data under certain conditions.
- Right to Restriction of Processing: Request a temporary halt to processing your data under specific circumstances.
- Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format.
- Right to Object: Object to the processing of your data under certain conditions.
- Right to Withdraw Consent: Withdraw your consent for data processing where consent was the legal basis.
Cookies and Tracking Technologies
SpinBet uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device that help our website remember your preferences and previous actions. You can manage your cookie preferences through your browser settings. For detailed information on the types of cookies we use and how they function, please refer to our dedicated Cookie Policy (available on our website).
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. This period is determined by regulatory obligations (e.g., MGA Anti-Money Laundering laws require data retention for at least five years after account closure) and business needs. Once no longer required, data is securely deleted or anonymized.
Policy Updates
SpinBet may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any significant changes will be communicated through our website or via email. We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates its most recent revision on 3 June 2025.
FAQ
SpinBet collects data such as your name, date of birth, contact details (email, phone, address), financial transaction details, and identity documents for verification purposes.
We use industry-standard security measures, including SSL encryption, firewalls, secure servers, and restricted access controls, to protect your data from unauthorized access.
We do not sell or rent your personal data. We may share it with trusted service providers, regulatory bodies, or for legal compliance, always under strict confidentiality agreements.
Yes, you have the "right to erasure" or "right to be forgotten" under certain conditions. Please contact our data protection officer to submit such requests, which will be processed in accordance with legal obligations.
Explanation of Complex Terms
- Personal Data: Any information relating to an identified or identifiable natural person (data subject). This includes name, address, email, IP address, and other identifiers.
- Data Controller: The entity (in this case, SpinBet) that determines the purposes and means of processing personal data. We are responsible for ensuring your data is handled lawfully.
- Data Processor: A third-party entity that processes personal data on behalf of the data controller. Examples include payment gateways or cloud service providers.
- GDPR (General Data Protection Regulation): A robust data privacy and security law passed by the European Union (EU) that imposes obligations on organizations globally if they target or collect data related to people in the EU. Our policies comply with these principles.